Refund Policy

Last updated: July 2026

This Refund Policy applies to paid subscriptions for software products and services offered by Srimatadevi Systems LLP, operating under the brand Para Systems AI ("we," "us," "our"). It should be read together with our Terms of Service.

1. Free Trials

Most of our Services are offered with a free trial period (typically 30 days). No payment is required during the trial. You may cancel at any time during the trial without charge. If you do not cancel before the trial ends, your subscription will convert to a paid plan and billing will begin as described at signup.

2. Subscription Billing

Paid subscriptions are billed in advance on a recurring basis (monthly, unless otherwise stated for a specific product or plan) via our payment partners. Subscriptions renew automatically until cancelled.

3. Cancellations

You may cancel your subscription at any time from your account settings, or by contacting us at admin@parasystemsai.com. Upon cancellation:

  • You will continue to have access to the Service until the end of your current paid billing period.
  • No further charges will be made after cancellation.
  • We do not provide prorated refunds for the unused portion of a billing period, except as described below.

4. Refunds

  • Billing errors: If you are charged in error (e.g. duplicate charge, incorrect amount), contact us within 30 days of the charge and we will investigate and issue a full refund of the erroneous amount where confirmed.
  • Service unavailability: If a Service is materially unavailable for an extended period due to a fault on our part, we may, at our discretion, issue a partial or full refund or service credit for the affected period.
  • Dissatisfaction within trial: Since a free trial is provided before any payment is collected, we do not offer refunds for dissatisfaction after a paid subscription has begun, unless required by applicable law.

5. How to Request a Refund

To request a refund, email us at admin@parasystemsai.com with your account details, the charge in question, and the reason for your request. We aim to respond within 5-7 business days.

6. Payment Processing

Refunds, where approved, are issued to the original payment method used, via our payment processing partner, and may take 5-10 business days to reflect depending on your bank or card issuer.

7. Changes to This Policy

We may update this Refund Policy from time to time. The "Last updated" date above reflects the most recent revision. Continued use of the Services after changes take effect constitutes acceptance of the revised policy.

8. Contact Us

Srimatadevi Systems LLP
3rd Floor, MVR Estates, Road No. 13, Banjara Hills, Hyderabad – 500034, India
Email: admin@parasystemsai.com